We provide global expertise and experience in continuous improvement to help customers improve value to their clients, bolster employee morale and reduce overall cost.

The benefits of working with UL
UL has brought together its own Lean and Six Sigma world-class leadership and experience to help customers achieve reliable results across their business.

Through the success of our own internal Lean journey, UL developed a publicly available continuous improvement offering. Unlike the offerings from many consultants in this space, our services are the direct result of many years of in-house application—a global UL commitment to improving value and reducing waste in order to provide higher quality service.

Our expert team has real-world experience in developing, deploying and sustaining a continuous improvement culture across many industries. Our worldwide presence uniquely enables us to provide localized services with a global outlook. Additionally, our offering provides our customers with the standard in operational excellence from The Shingo Prize and access to one of the most comprehensive proofs of application of Lean Philosophy through our partnership with the ThedaCare Center for Healthcare Value.

The guiding principles of our approach can be summarized in three words: Align—Enable—Empower. We help leaders establish organizational alignment systems and structures to meet their continuous improvement needs. We provide the necessary training and guidance to build improvement capability at all levels of the organization. We offer strategies to empower everyone to see and solve problems every day.


Browse pertinent UL thought leadership to help you find the research and insights that matter for your business.

Pioneering Applications of Continuous Improvement Strategies to Improve Healthcare Quality in China
Pioneering Applications of Con...
Applying Lean Principles to Improve Healthcare Quality and Safety
Applying Lean Principles to Im...